Pikolo ITracker - Broadcast Operations Workflow
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Pikolo ITracker
#1 Rated discrepancy reporting reporting solution
User role based solution that supports operations management for all departments in a centralized portal
- Standardize and centralize your operation data capture
- Create custom forms for all departments including workflows
- Automatically distribute important business data keeping teams engaged
- Detailed analytics supports trending, SLA tracking, predictive analysis and forecasting
- Integration with playout, compliance loggers, and EAS systems
What is included?
Broadcast specific solutions to fit your operational needs
ITracker provides the tools to streamline your broadcast operations. All departments can be integrated while maintaining their requirements.
Incident Tracking
Shift Reports
Real time Alerts and Notifications
Flexible Reporting and Visualizations
Broadcast Ops Analytics & Insights
Ticket Management
Asset Management
Change Management
Service Management
Years in Use
Channels Managed
Daily Viewer Reach
Designed specifically for broadcast operations
Standardization & Centralization
Centralized portal for all operational data input. Branded design for consistency.
Customizable Forms
Customizable intake forms for each business unit. Drop down values reflective of business needs eliminating errors.
Role Based Access Rights
Create multiple business units and restrict access based on user roles and rights. Drop down options can be limited based on business unit and user role.
Authentication
Support for Active Directory (AD) and Single Sign On (SSO) using Okta and MS Entra
SOP Digitization & Improvement
Continuous process improvement by quantitative review of SOP initiatives and standardization across business units.
Business Insights
Detailed SLA analysis with predictive and forecasting capability to inform business decisions.
Vendor Integrations
Integration with other systems to streamline data entry. Vela, Media Proxy, Actus Digital, Dasdec, Sage, Dataminer, and more. Support for SNMP alerts.
External Data Support
Automatically import third party reports into your operational data. Analyze provider SLA to identify service credits .
Business Continuity
Knowledge continuity - staff changes will not impact operations. Ability to integrate with other systems using API and automation.
US Based Support
24/7 - US based Live and email support with priority response for critical issues.
Future Proof
ITracker is in constant improvement. You will always have the latest improvements to help you work better.
Native Language Support
Native language allows global organization users to access the system in their preferred language. Reports distribute in any language.
Our Partners
Register for a demo
A demo is the best way to see how our systems can streamline your operations. Register now to get started.